Welcome to Your Property Team. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Your Property Team‘s relationship with you in relation to this website.

1. Definitions

The “website” means http://www.propertyteam.org and all the pages, content and sub-domains contained therein.  “Your Property Team”,”the business”, “us”, “we”, “our” and “ours” refers to the owners of the website. “Service” means any procedure or service that is provided by Your Property Team which includes, but is not limited to: information, services , referrals and products provided through the website, or by telephone or email. “Customers” means any person who  makes an enquiry on the website  or anyone making use of our services including any persons or businesses that have joined our membership network.. “Users” and “user” means anyone using the website including Customers. “Project”, “Projects” “Work” or “Works” means any job or jobs submitted or requested by a Customer. “

2. General Terms and Conditions (applies to Customers and any Users)

2.1 General  – This statement describes the terms and conditions applicable to the use of any Service provided by the business including any services offered through the website and you are bound by the terms and conditions as set out below. The content of the pages of this website is for your general information and use only. It is subject to change without notice.Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).You may not create a link to this website from another website or document without Your Property Team‘s prior written consent.

2.2. Notices – Unless otherwise explicitly stated, notices to Your Property Team must be sent by registered mail to Your Property Team, Office 1, The Museum, St Peter’s Hill, Grantham, Lincs NG31 6PY and notices to users will be sent to the email address that they have provided to us during the registration process (receipt is deemed 24 hours after an email is sent, unless we receive notice that the email address is invalid), or by registered mail.

2.3 Projects and Further Contracts – The Customer’s Projects must not be against any applicable law, or contrary to any aspect of these terms and conditions. Customers accept the sole responsibility for the legality of their actions under laws applying to themselves.

2.4 Restrictions on Information – Information provided by the Customer  and any activities on our website must not, be false, inaccurate or misleading, offensive, menacing, abusive, defamatory, or in breach of copyright, confidence, privacy or any other rights. The information must not infringe any third party’s copyright, patent, trade mark, trade secret or other proprietary rights or rights of publicity or privacy, be fraudulent, be in breach of any applicable laws or regulations (including, but not limited to, consumer protection, unfair competition, anti-discrimination, false advertising), be obscene, indecent or contain pornography. The information must not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers. The information must not link directly or indirectly to any other website. The information may not contain any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or to surreptitiously intercept, access without authority or expropriate any system, data or personal information. The information may not cause the website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the website is in any way impaired.

2.5 Use of your information – We only collect, store or use information that we consider necessary for the purpose of providing the best service for our customers. We check the accuracy of the business information that users provide on registration. We may use the contact information provided to contact you regarding your registration, or any other matter that we consider relevant to the users use of our website.  We do not share, sell, trade or give away your personal information other than is described in these terms and conditions. We may disclose your personal data if we are either compelled to do so by law, or in response to a valid, legally compliant request by a law enforcement or governmental authority.  We cannot ensure that all of your communications with Your Property Team  and other personally identifiable information will never be disclosed in ways not otherwise described within these terms and conditions or our in this Privacy Policy. For example, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from the website. Therefore, we do not guarantee, and you should not expect, that your personally identifiable information or communications will always remain private. We may also disclose aggregated demographic and profile data (in which users will not be identified) to our commercial and marketing partners.   Although we make every attempt to ensure that it is correct and accurate, Your Property Team cannot guarantee the accuracy of the information on this Service, and are not liable for any problems or losses arising from errors in the content.  See also our separate Privacy Policy on the company’s website.

2.6 Access and interference – All user agree that they will not use any robot, spider, scraper or other automated means to access the website for any purpose without our express written permission. Additionally, users agree that they will not take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure. Users agree that they will not copy, reproduce, modify, create derivative works from, distribute or publicly display any content from the website without our prior written permission and the appropriate third party, as applicable and that they will not interfere or attempt to interfere with the proper working of the website or any activities conducted on the website; Users  agree not to bypass measures we may use now or in the future to prevent or restrict access to the website and we do not authorise any users to extract, copy or re-utilise any parts of our website. 

2.7 Breach – Without limiting our other remedies, we may limit users activity on the website, immediately issue a warning, suspend or terminate the user registration and refuse to provide our services to the user without notice to the user if they breach these terms and conditions or the documents incorporated by reference or we are unable to verify or authenticate any information they provide to us, or we believe that the users actions may cause us financial loss or legal liability.

2.8 Limitation of Liability – Nothing in these terms and conditions shall limit or exclude our liability for fraudulent misrepresentation, or for death or personal injury resulting from our negligence. Subject to the foregoing, we (whether directly or through our directors, agents,sub- contractors, employees or others) will not be liable for any economic losses (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, or any special, indirect or consequential damages (however arising, including negligence) arising out of or in connection with these terms and conditions or otherwise in relation to a business referral, Feasibility Study or other provision whatsoever of advice, goods or services. We (including our owners, directors and employees) also have no liability of any sort (including liability for negligence) for the acts or omissions of other providers of other providers of telecommunications services or for faults in or failures of their networks and equipment.

2.9 Indemnity – All users agree to indemnify and hold us and (as applicable) our agents, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of the users breach of these terms and conditions (including the documents incorporated by reference), or the users violation of any law or the rights of a third party. 

2.10 Information Access – We do not guarantee continuous, uninterrupted or secure access to our services, and operation of the website may be interfered with by numerous factors outside of our control. Our website and our services are provided “as is” and as and when available, and to the extent permissible by law we exclude all implied warranties, conditions or other terms, whether implied by statute or otherwise, including without limitation any terms as to skill and care or timeliness of performance. Some jurisdictions do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to users.

2.11 Governing Law and Legal Compliance – These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.
If any provisions hereof are held to be illegal or unenforceable such provisions shall be severed and the remainder of this Agreement shall remain in full force and effect unless the business purpose of this Agreement is substantially frustrated thereby.

2.12 Complaints – Your Property Team is serious about customer complaints and will endeavour to act quickly to resolve these. In the first instance, please address any complaints to us by e-mail at help@propertyteam.org.

2.13 Third Party Rights – A person who is not a party to these terms and conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions but this does not affect any right or remedy of a third party specified in these terms and conditions or which exists or is available apart from that Act. 

2.14 Intellectual Property – Your Property Team owns all the intellectual property rights relating to the site, including the designs, text, database, graphics and layouts, and users agree not use or copy any part thereof without our express permission.  The intellectual property rights on postings, messages, text, files, images, photos, video, sounds, or other materials (“content”) Users upload to our website are retained by the copyright owner, and these are added to the site by Users at their own risk. In doing so the user is giving expressed and irrevocable permission for us to store, display and use the content. 

2.15 General – If any provision of these terms and conditions is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforceable. All users agree that these terms and conditions and all incorporated agreements may be automatically assigned by us, in our sole discretion, to a third party in the event of a merger or acquisition or any other event. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by users or others does not waive our right to act with respect to subsequent or similar breaches. These terms and conditions set forth the entire understanding and agreement between us with respect to its subject matter. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. This Agreement will prevail over any conditions a Customer  may have specified in the description of a job and our Privacy Policy which are incorporated in these terms and conditions by use of reference. Each of the policies may be amended from time to time. If material changes occur, you will be sent an email explaining the changes.

3. Customer Terms and Conditions

3.1 Customer Registration  – In order to make an enquiry about a Project a customer must complete and submit a Customer Enquiry Form on our website or at a trade exhibition or telephone our office premises . Users must be over the age of 18 and we reserve the right to limit the access of any user that we consider suspect, acting in bad faith or under the guise of a false identity or any other reason.  Making an enquiry with Your Property Team is free. Upon receipt of the enquiry, we will contact the Customer to discuss their requirements which may require an initial meeting. If a Customer wishes to change the details of their enquiry or personal details such as telephone number or address, this can be done through e-mailing the business.

3.2 Payment Terms  – All payments for any services  provided by the business shall be made to Your Property Team. Payments for works, products or services provided by referred or third party businesses shall be made directly to those businesses in accordance with their own terms and conditions.
3.2.1 Feasibility Study Service – The Feasibility Study Service fee will be payable on completion of the property survey – the cost of this will be as quoted by us and as advertised on our website. No work will commence on the design of a project until this fee has been paid in full.
3.2.2 Late Payment – Your Property Team shall reserve the right to apply an interest charge of 2.5% per month for late payment. Any cheques which do not clear will incur a fee of £10.

3.3 Cancellation –  Any cancellation must be in writing.  If the Customer cancels the Feasibility Study Service before the property survey is carried out, we reserve the right to charge an administration fee of £100. Where paid, the Customers Feasibility Study Service payment will be returned to the Customer (less the administration fee where applicable).  If the Customer cancels the Feasibility Study Service after we have carried out the survey, but before we have completed the design work, half the Feasibility Study Service fee will be payable. If the Customer cancels the Feasibility Study Service after we have completed the design, the fee will be payable in full.  

3.4 Liability for Referred Businesses – Your Property Team uses its best endeavors to find quality local business and services as part of its referral process but accepts no liability for any costs due to faulty workmanship or any other reason from businesses recommended by us. The Customer should carry out their own due diligence on the recommended businesses prior to enganging their services.

3.5 Copyright  – All plans prepared by Your Property Team remain the property and copyright of Your Property Team. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

3.6 Issuing of Information/Files All documents will be issued in pdf format to the Customer and/or their suppliers and consultants. We do not issue any native files to the customer and/or their suppliers and consultants (e.g. dwg or CAD files, word documents, excel spreadsheets, etc.). We do not issue hard (paper) copies of drawings, documents, files, etc.

3.7 Statutory Rights  Nothing in these terms shall be construed so as to reduce or in any way modify the rights to which you have or will become entitled to under any statutory provisions.